92park was built on the belief that gaming should be entertaining, not harmful. This page explains everything you need to know about our responsible gaming framework — the tools available to you, the warning signs to watch for, and how to get help if gaming ever stops being fun. Every Pakistani player on 92park deserves to play safely, and we take that seriously.
Six concrete commitments that define how 92park protects players across Karachi, Lahore, Islamabad, Faisalabad and beyond
Every 92park account is subject to CNIC-based identity and age verification before any withdrawal is processed. No person under 21 years of age may access real-money features. Date-of-birth checks are applied automatically at registration, and CNIC document verification is required for all accounts.
Set daily, weekly or monthly PKR deposit caps directly from your 92park account dashboard. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory 72-hour cooling period — by design — so that temporary impulse decisions cannot bypass your own protective boundaries.
Any 92park player can activate self-exclusion at any time, for periods ranging from 24 hours to permanent. Self-exclusion is activated within hours of a confirmed request, locks access to real-money features and cannot be reversed without a mandatory waiting period and formal review process.
Set a maximum session duration so the platform automatically reminds you when you have been playing for your chosen period. Reality checks appear at regular intervals during long sessions, showing your net gaming activity and prompting you to decide whether to continue or take a break.
92park takes the protection of minors extremely seriously. We recommend all players with children at home use device-level parental controls alongside our platform restrictions. Any account found to have been accessed by a person under 21 will be closed immediately and all funds returned.
Our responsible gaming support team is available around the clock. Whether you need to activate a limit, request self-exclusion, or simply talk through a concern, reach us any time at [email protected]. All responsible gaming requests are treated as priority communications with same-day acknowledgement.
Self-exclusion is one of the most powerful responsible gaming tools available to 92park players. It allows you to take a complete, enforced break from real-money gaming — no loopholes, no easy reversals. Here is how to activate it in four straightforward steps.
Self-exclusion requests submitted via email are typically processed within 4 hours. Once active, your account will not accept deposits, real-money bets or bonus claims for the duration of the chosen exclusion period. Any active sessions will be terminated automatically.
During self-exclusion, 92park will also suppress all marketing emails and promotional notifications to your registered address. You will not receive any communications designed to encourage a return to gaming before your exclusion period has ended.
Access your account via the 92park Login page. Navigate to Account Settings and then select the Responsible Gaming section from the menu. All limit and exclusion tools are located in this section.
Select from the available self-exclusion durations: 24 hours, 7 days, 30 days, 90 days, 6 months, 1 year, or permanent exclusion. Choose the period that reflects your genuine intention — longer periods offer stronger protection.
You will be asked to confirm your identity and acknowledge the terms of exclusion. For permanent exclusion, a secondary confirmation is required. Once confirmed, the exclusion is locked and cannot be reversed through normal account settings.
If you prefer, email [email protected] with the subject line "Self-Exclusion Request" and include your registered email address and chosen period. Our team will action the request and send written confirmation once exclusion is active.
Problem gambling can develop gradually and is not always easy to recognise in yourself. 92park encourages all players to regularly reflect on their gaming habits. The warning signs below do not mean you definitely have a problem — but if several of them feel familiar, it may be time to use one of our responsible gaming tools or speak to someone you trust.
These signs are equally relevant whether you are playing cricket betting, slots, Teen Patti 20-20, Ultra Treasure or any other 92park game. The game category does not matter — the pattern of behaviour does.
Chasing losses — continuing to play specifically to win back money you have already lost, rather than for entertainment.
Betting beyond your means — regularly wagering amounts that you cannot comfortably afford to lose from your household budget.
Gaming affecting daily life — missing work, neglecting family responsibilities, or withdrawing from social activities because of time spent on 92park.
Borrowing to gamble — using JazzCash, EasyPaisa or bank transfers funded by loans or borrowed money to deposit on 92park.
Inability to stop — feeling unable to close the platform even when you intended to stop, or returning immediately after a break.
Answer these questions honestly. If you find yourself saying "yes" to three or more, we strongly encourage you to activate a deposit limit or cooling-off period and consider speaking to a professional.
Have you ever spent more time or money on 92park than you originally planned in a single session?
Have you hidden your gaming activity or the amount you have spent from family members or friends?
Have you ever felt restless, anxious or irritable when trying to reduce or stop gaming?
Have you relied on gaming as a way to escape from stress, financial worries or emotional difficulty?
Have you made repeated unsuccessful attempts to cut back on your gaming without success?
Has your gaming ever caused conflict at home, affected your work, or put financial strain on your household?
Have you ever deposited money you could not afford to lose, or delayed essential payments (rent, bills, school fees) because of gaming spend?
92park operates under an internationally recognised gaming licence, and responsible gaming is not a bolt-on feature — it is a core requirement of that licence and a genuine organisational value. The following policy outlines how 92park approaches player protection across all game types and for all registered players in Pakistan.
The minimum age to register and play on 92park is 21 years. This applies without exception to all players, regardless of their location within Pakistan — whether in Karachi, Lahore, Islamabad, Faisalabad or any other city. Age verification is enforced through automated date-of-birth screening at registration and through mandatory CNIC document submission during the KYC process prior to first withdrawal. Any account where the verified age falls below 21 will be permanently closed, all deposits refunded and the matter escalated as required by our licence conditions.
92park expressly prohibits any person under 21 from accessing real-money gaming features. If you become aware that a minor has registered using false information, please report this immediately to [email protected].
All 92park players have access to personalised financial limit tools. You can set daily, weekly or monthly caps on the amount deposited into your account in PKR. These limits apply across all payment methods including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank and cryptocurrency. Once a limit is set, it cannot be increased for a mandatory 72-hour period, giving you time to reconsider impulsive decisions. Reducing a limit, however, takes effect immediately.
Loss limits and wagering limits are also available for players who want a more granular level of control. These can be configured in the Responsible Gaming section of your account dashboard following each 92park Login.
A cooling-off period is a shorter, temporary break option — distinct from full self-exclusion. Players can set a cooling-off period of 24 hours, 48 hours, 72 hours or 7 days. During a cooling-off period, your account remains accessible for account management purposes but real-money deposits and betting are suspended. Cooling-off periods cannot be cancelled once activated. They are designed for players who feel they need a brief reset without committing to a longer exclusion.
Self-exclusion on 92park suspends all access to real-money gaming features for the chosen duration. This includes deposits, sports betting on cricket and other markets, casino games, slot games, Teen Patti 20-20, Ultra Treasure and any other real-money product on the platform. During self-exclusion, all marketing communications are suppressed, no bonus offers will be sent, and any attempt to log in for real-money purposes will be blocked automatically.
For permanent self-exclusion, the account closure is irreversible for a minimum of five years, after which a formal written reinstatement request may be submitted. 92park reserves the right to decline reinstatement requests where it deems continued exclusion to be in the player's best interest.
92park holds an internationally recognised gaming licence, the conditions of which mandate a comprehensive responsible gaming framework including age verification, self-exclusion, financial limit tools, problem gambling detection and staff training. These conditions are regularly audited by our licensing authority, and our responsible gaming tools are maintained to meet or exceed the standards set by internationally recognised responsible gaming bodies.
Players seeking additional information on responsible gaming resources and international standards are encouraged to read guidance produced by recognised organisations in the responsible gaming space. 92park's own responsible gaming policies are aligned with these international frameworks and are reviewed and updated on an annual basis.
All 92park customer support staff receive regular training in responsible gaming practices, including how to identify signs of problem gambling, how to sensitively raise concerns with players, and how to activate protective tools on a player's behalf where necessary. Any 92park team member who identifies a player displaying multiple warning signs is empowered to proactively reach out and offer support resources.
If you feel your gaming has become a problem, the most important step is to reach out — to us, to a trusted person in your life, or to a professional support service. You can contact 92park responsible gaming support at [email protected] at any time. All correspondence is treated with complete confidentiality and without judgement.
Remember: 92park is designed to be a source of entertainment, not financial stress. If it ever stops being fun, it is time to use the tools available to you. There is no shame in taking a break — it is the smart, responsible choice.
Responsible gaming tools are built into every 92park account — deposit limits, session controls and self-exclusion are all just a few taps away. Log in now to review your limits and make sure your settings reflect how you want to play.
21+ only · Gaming involves financial risk · Never wager more than you can afford to lose